Shipping policy

Orders ship from San Diego, California.

Processing time

Orders are processed within 3-5 business days. Drop releases may take longer during high volume periods. You'll get a confirmation email with tracking as soon as your order ships.

Shipping

We ship within the United States. Shipping is calculated at checkout based on your address.

Delivery

Once shipped, delivery typically takes 3-7 business days. Delivery times are estimates and not guaranteed.

Lost or damaged packages

If your tracking shows delivered but you don't have your order, contact us at officialdufflesmerch@proton.me within 7 days.

Wrong address

We're not able to reroute a package once it ships. Double-check your address at checkout.

Questions: officialdufflesmerch@proton.me